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CYCLE Website Privacy Policy


Effective Date: 01/01/2026

This Privacy Policy describes how Cycle ("we," "us," or "our") collects, uses, and discloses information that we obtain about visitors to our website, www.cycle.com.vn and www.datacycle.fr (the "Site"), and the services available through our Site (collectively, the "Services").

1. Information We Collect

We collect information about you directly from you, from third parties, and automatically through your use of our Site.

​A. Information Collected Directly From You

​We collect personal information that you provide to us, such as your:

    • Contact Information: Name, email address, mailing address, and phone number.

    • Account Credentials: Username, password, and other registration information.

    • Communication Content: Any information you provide when you contact us (e.g., questions, feedback).

​B. Information Collected Automatically

​We automatically collect the following information about your use of our Site through cookies, web beacons, and other technologies:

    • Usage Information: Pages you viewed, the time spent on a page, access times, and your activities on the Site.

    • Device and Technical Information: IP address, browser type and operating system, referring URL, and device identifiers.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: To deliver the products and services you request, process transactions, and maintain your account.

  • To Communicate: To respond to your inquiries, send you administrative information (e.g., changes to our terms, policy updates), and, with your consent, send you promotional materials.

  • To Improve Our Site: To understand how users interact with our Site, troubleshoot, perform analytics, and enhance our content and functionality.

  • Security and Legal Compliance: To protect our rights and property, prevent fraud, and comply with legal obligations, including law enforcement requests.

3. Disclosure of Your Information

We may share your information as follows:

  • Service Providers: We may disclose your information to third-party vendors, service providers, contractors, or agents who perform functions on our behalf (e.g., Commercial prospection).

  • Business Transfers: We may disclose or transfer your information as part of any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

  • Legal Requirements: We may disclose your information to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a court order or a subpoena.

  • Protection of Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your browsing activities and store your preferences. You can adjust your browser settings to refuse cookies, but some parts of our Site may not function properly if you do so.5. Security of Your Information

We have implemented measures to protect the personal information we collect from accidental loss and from unauthorized access, use, alteration, and disclosure. However, no internet or email transmission is ever fully secure or error-free.6. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

  • Opting out of Marketing Communications: You can opt out of receiving promotional emails from us by following the instructions in those emails.

  • Access, Correction, or Deletion: You may be able to access, correct, or request the deletion of the personal information we hold about you.

5. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated y an updated "Effective Date" and the updated Privacy Policy will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to stay informed about our information practices.8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Cycle - 1 Lê Hiến Mai, Phường Thạnh Mỹ Lợi, Thủ Đức, Thành phố Hồ Chí Minh, Viêt Nam - contact@cycle.com.vn